Shipping & Returns

Applies to Nexomatic products bought from Hasmita Agriservices Private Limited.

Hasmita Agriservices Private Limited · GSTIN 33AAECH8474J1Z9 · CIN U01110TZ2019PTC031837 · 217/A, Sathy Road, Ganesh Nagar, Revenue Nagar, Saravanampatti, Coimbatore, Tamil Nadu – 641035

Delivery

• Delivery is free.
• Orders are delivered in 2–3 working days (Monday to Saturday).
• Installation is done by our team on a site visit. In Coimbatore district, the visiting charge for the installation visit is confirmed with you when the visit is booked.
• Outside Coimbatore district, every visit is ₹5,000 including GST: the survey visit, the installation visit, and each further visit if the installation cannot be completed because of an issue at the site.
• Visits to repair a device under warranty are free.
• A survey visit to plan your installation and give you a quote is free in Coimbatore district; it is separate from the installation visit.

Returns

• You can return a product within 7 days of delivery.
• The product must be unused and returned in its original box with all its parts.
• Return shipping is paid by the customer.
• Your refund is processed after we receive the product and check its condition.
• To start a return, email info@nexomatic.in or call +91 75500 58208 with your order details.

Defects and warranty

• All Nexomatic devices carry a 2-year warranty: a faulty unit is replaced in the first 6 months, then repaired or replaced by our own team. The warranty covers defects and failure under normal use.